At Damana Insurance, our office in Bahrain is currently looking for a BI Consultant.

Job Summary

As an integral member of our team, the BI Consultant will be responsible for overseeing the end-to-end data lifecycle within our insurance company. This role involves managing data extraction and transformation using SAP BusinessObjects Data Services (BODS), overseeing the SAP IQ data warehouse, and designing and creating reports through universes. The consultant will play a pivotal role in ensuring efficient data management and reporting processes that align with the unique company needs. Additionally, the role requires active collaboration with business stakeholders for requirements gathering and participation in User Acceptance Testing (UAT) processes.

Responsibilities

Data Management with BODS

Develop and implement data extraction and transformation processes tailored to the specific requirements of the insurance sector.

Collaborate closely with business stakeholders to understand insurance data intricacies and implement data quality measures.

Data Warehouse Management with SAP IQ

Optimize and manage the SAP IQ data warehouse, focusing on data integrity and scalability to support the insurance company’s dynamic data environment.

Design data models that align with insurance-specific reporting and analytics needs.

Report Creation through Universes

Design and maintain universes using SAP BusinessObjects Information Design Tool (IDT), customizing them to meet the reporting needs of an insurance organization.

Collaborate with the business stakeholders to gather reporting requirements and develop user-friendly and effective reporting solutions.

Stakeholder Engagement and Requirements Gathering

Actively engage with business stakeholders to understand their reporting and analytics requirements.

Translate business needs into technical specifications, ensuring alignment with the insurance industry’s specific demands.

Facilitate discussions and workshops to elicit and document detailed requirements.

User Acceptance Testing (UAT)

Participate in UAT processes, collaborating with business users to validate that developed reports meet their expectations.

Address and resolve any issues identified during UAT promptly.

System Integration and Optimization

Ensure seamless integration with other modules and systems, specifically tailored to the insurance industry.

Identify and implement optimization strategies to enhance system performance for insurance data processing.

Documentation and Training

Document processes and solutions with a focus on company-specific considerations.

Provide training and support to end users on effective report usage and best practices.

 

Qualifications

Bachelor’s degree in computer science, Information Technology, or a related field.

2-4 years of experience in SAP BOBJ suite, including BODS, SAP IQ, and Information Design Tool.

In-depth understanding of data warehousing concepts, especially as they relate to insurance data.

Strong proficiency in database management.

Experience creating and optimizing SAP BusinessObjects universes and reports in an insurance context.

 

Preferred Skills

SAP BOBJ certification.

Insurance industry knowledge.

Knowledge of various SAP BOBJ data visualization tools.

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At Damana Insurance, we are looking for a Medical Underwriter with 3 years of experience to join our team in Dubai. Experience in UAE is preferred but we can consider applications with strong underwriting background.

We are also considering applicants who have an education background in medicine/pharmacy/nursing with no experience in insurance and are interested to join the industry.

 

Main functions and responsibilities:

• Perform projects to support medical pricing process and enhance performance of policy issuance.
• Evaluate risks based on Claim Reports, Medical Reports. Etc.
• Monitor Portfolio Performance, identify Bad Performers and Propose solution.
• Issue new medical and EB Quotation and undertake renewal review exercise and invite renewals on timely basis.
• Assess medical declaration forms for both individual clients and corporate clients.
• Undertake pre-underwriting work on risks submitted.
• Make sure underwriting information and proposal forms are complete.
• Perform risk assessment in collaboration with colleagues.
• risk and catastrophe accumulations.
• Collect all materials and information needed to underwrite the risk.
• Make recommendations to the senior underwriter or direct manager for risks.
• to the Company’s internal procedures and guidelines including but not limited to underwriting guidelines and underwriting authorities.
• Miscellaneous tasks as assigned by the direct manager.

 

Education Qualification

• University degree is a must preferably in Medicine or in related fields such as Pharmacy or Nursing

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Our TPA in Bahrain is currently looking for a Bahraini candidate with 1 or 2 years of experience in customer service mainly through phone calls and emails and preferably in medical insurance.

Job Summary:

• Maintain high levels of customer satisfaction by dealing with member/client enquiries in an effective and timely manner.
• To offer the highest possible level of service to all our clients thereby assisting in retaining existing business and improving our persistency levels by maintaining excellent productivity and accuracy.

 

Main Responsibilities

• Respond to all client enquiries relating to eligibility, plan benefit coverage, claims status, policy terms and conditions and strive for first call resolution.
• Communicate regularly with clients and our business partners regarding the insurance cover and related claims.
• Provide payment confirmation or clarifications as required to clients.
• Achieve / exceed set productivity and quality standards.
• Interface effectively with internal colleagues and staff to resolve client issues.
• Maintain accurate records and files as required.
• Identify potential process improvements and make recommendations to Team Leader or Senior Officer.

 

Qualifications

• Bachelor’s degree or diploma

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