{"id":7681,"date":"2024-07-23T06:33:22","date_gmt":"2024-07-23T06:33:22","guid":{"rendered":"https:\/\/www.damana.com\/lb\/?page_id=7681"},"modified":"2024-08-12T12:05:47","modified_gmt":"2024-08-12T12:05:47","slug":"customer-service-representative","status":"publish","type":"page","link":"https:\/\/www.damana.com\/lb\/customer-service-representative\/","title":{"rendered":"Customer Service Representative\u200b"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7681\" class=\"elementor elementor-7681\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7934f0fc e-con-full e-flex e-con e-parent\" data-id=\"7934f0fc\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-40b85522 e-con-full e-flex e-con e-child\" data-id=\"40b85522\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1ca85d50 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"1ca85d50\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fdbb1c3 elementor-widget elementor-widget-heading\" data-id=\"6fdbb1c3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Customer Service Representative<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fca222 elementor-widget elementor-widget-text-editor\" data-id=\"4fca222\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\tFull Time | Customer Service \u2013 Medical Insurance | Dubai\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ac7ac88 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"5ac7ac88\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-360cf9a elementor-widget elementor-widget-heading\" data-id=\"360cf9a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Job Summary<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ec0cc81 elementor-widget elementor-widget-text-editor\" data-id=\"1ec0cc81\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tOur office in Dubai is currently looking for an Emirati candidate with 1 or 2 years of experience in customer service mainly through phone calls and emails and preferably in medical insurance. The candidate should maintain high levels of customer satisfaction by dealing with member\/client enquiries in an effective and timely manner. To offer the highest possible level of service to all our clients thereby assisting in retaining existing business and improving our persistency levels by maintaining excellent productivity and accuracy.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-661a7473 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"661a7473\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1efe3f98 elementor-widget elementor-widget-heading\" data-id=\"1efe3f98\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Responsibilities<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35bd40fb elementor-widget elementor-widget-text-editor\" data-id=\"35bd40fb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\u2022 Respond to all client enquiries relating to eligibility, plan benefit coverage, claims status, policy terms and conditions and strive for first call resolution.<br>\n\u2022 Communicate regularly with clients and our business partners regarding the insurance cover and related claims.<br>\n\u2022 Provide payment confirmation or clarifications as required to clients.<br>\n\u2022 Achieve \/ exceed set productivity and quality standards.<br>\n\u2022 Interface effectively with internal colleagues and staff to resolve client issues.<br>\n\u2022 Maintain accurate records and files as required.<br>\n\u2022 Identify potential process improvements and make recommendations to Team Leader or Senior Officer.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-738cbcd0 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"738cbcd0\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14372e73 elementor-widget elementor-widget-heading\" data-id=\"14372e73\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qualifications<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ab3a8c elementor-widget elementor-widget-text-editor\" data-id=\"3ab3a8c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\u2022 Bachelor\u2019s degree \t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-669e702b e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"669e702b\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d9cb162 elementor-widget elementor-widget-heading\" data-id=\"1d9cb162\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preferred Skills<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-755785ac elementor-widget elementor-widget-text-editor\" data-id=\"755785ac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\u2022 Experience in medical insurance\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-296b4616 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"296b4616\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-571dd99e elementor-widget elementor-widget-react-button\" data-id=\"571dd99e\" data-element_type=\"widget\" data-widget_type=\"react-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\r\n\t\t\r\n\t\t<div class=\"react-button primary_btn\">\r\n\t\t\t\t\t\t<a class=\"react_button center\" href=\"\/employment-application-form\" >\t\t\t\t\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t<span class=\"btn_text\">Apply<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t<\/div>    \r\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Service Representative Full Time | Customer Service \u2013 Medical Insurance | Dubai Job Summary Our office in Dubai is currently looking for an Emirati candidate with 1 or 2 years of experience in customer service mainly through phone calls and emails and preferably in medical insurance. The candidate should maintain high levels of customer&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7681","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.damana.com\/lb\/wp-json\/wp\/v2\/pages\/7681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.damana.com\/lb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.damana.com\/lb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.damana.com\/lb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.damana.com\/lb\/wp-json\/wp\/v2\/comments?post=7681"}],"version-history":[{"count":7,"href":"https:\/\/www.damana.com\/lb\/wp-json\/wp\/v2\/pages\/7681\/revisions"}],"predecessor-version":[{"id":7893,"href":"https:\/\/www.damana.com\/lb\/wp-json\/wp\/v2\/pages\/7681\/revisions\/7893"}],"wp:attachment":[{"href":"https:\/\/www.damana.com\/lb\/wp-json\/wp\/v2\/media?parent=7681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}